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SKARTEK s.r.o., Vlčkovce 474, 919 23 Vlčkovce, Slovakia, is responsible for this processing. We use your email and report content to verify the sender, investigate website faults and reply when needed. The proposed legal basis is our legitimate interest in operating and securing this website (GDPR Article 6(1)(f)); no marketing use is made of your data. Required fields are marked *. Without them a report cannot be sent. Public page URL and reproduction steps are optional.

Verification email and hashed code: at most 10 minutes; the code is deleted after verification or five failed attempts. Your verified email stays in the server session for at most 30 minutes. Technical abuse counters contain keyed hashes of your email/network address, not the plain address, and expire within 24 hours. Expired database rows and inactive session files are removed on requests and by the required hourly maintenance task; physical deletion may therefore take up to one additional hour after expiry. Report content is not stored in the application database; it is sent to the support mailbox. Our policy is to delete reports from the mailbox within 90 days of receipt, including handled copies; backups follow the host’s documented deletion schedule.

Only authorised website/support staff and contracted hosting/email providers process these data. No advertising, third-party CAPTCHA, analytics, tracking fingerprint or automated decision with legal effects is used. A strictly necessary session cookie keeps this form secure; it is not used for advertising. Hosting access logs are managed separately under the website operator’s privacy policy.

You can request access, correction, erasure, restriction and object to this processing by emailing the address below. Rights apply subject to the GDPR conditions. You may complain to your supervisory authority, including the Slovak Office for Personal Data Protection (dataprotection.gov.sk). Email verification proves control of a mailbox, not a person’s identity.

Contact and privacy requests: contact@skartek.com